- Work Type: Full-time.

- Schedule: 8 a.m. – 4 p.m CT., Monday – Friday, 40 hours per week

- Location: 100% Remote.

Role Overview

We are looking for an organized Construction Project Coordinator based in Latin America (LatAm) with residential construction knowledge, project management experience, and excellent English proficiency with a neutral accent to coordinate project administration and assist our Project Managers. Serving as the primary first point of contact for incoming quote requests and job awards, this role spends approximately 50% of the time on client-facing calls to confirm the full scope of work, answer questions, and resolve issues remotely with members (often located in rural areas), escalating to Project Managers only when necessary. Additional duties include supporting Project Managers with project tracking, compliance documentation, drafting correspondence, managing files, and creating reports, and other duties as assigned. The idóneo candidate thrives in a detail-oriented environment and helps keep residential projects moving smoothly from initial setup through final billing.

Key Responsibilities

- Customer Service: Serve as the primary first point of contact when a customer reaches out, spending approximately 50% of your time on client-facing calls to confirm the complete scope of the request for quote and approved construction projects, answer member questions, and troubleshoot/resolve issues remotely, escalating to Project Managers only when necessary.

- Subcontractor Recruiting, Vetting & Onboarding: Actively support subcontractor sourcing, outreach, and qualification.



Facilitate the full onboarding workflow by collecting, verifying, and maintaining meticulous compliance documentation—including master service agreements (MSAs), Certificates of Insurance (COIs), licensing, W-9s, and background/safety checks—ensuring all trades meet strict company and client compliance standards before dispatch or work commencement.

- Project Administration: Review and validate project file documentation, ensure all client requirements are strictly followed, and assist Project Managers with the initial project administrative setup.

- Audit & Compliance: Complete and meticulously review job file documentation for final upload and the internal audit process. Ensure required forms are completed and executed by the customer/client.

- Financial Tracking: Prepare purchase orders for Project Manager approval, help track schedules and budgets, and validate completed purchase order documentation while meeting strict deadlines.

- Team Collaboration: Collaborate weekly with Project Managers to provide updates on file progress, scope resolutions, and billing status.

- Support Duties: Assist with other administrative duties as necessary.

Requirements & Qualifications

- Experience:



A solid background in the residential construction industry with project management experience, working in a Project Coordinator, Project Assistant, or similar role, along with demonstrated CSR and phone-based customer-facing communication experience.

- Subcontractor Compliance Knowledge: Working familiarity with contractor onboarding documentation (e.g., COIs, W-9s, trade licensing, lien waivers, and subcontracts) and an uncompromising eye for administrative detail.

- Education: High school diploma or GED is required.

- Communication & Language: Excellent spoken and written English skills (C1 - C2) with a clear, neutral accent are strictly required for high-volume customer-facing phone interactions, particularly with members located in rural areas.

- Technical Proficiency: Working knowledge of current business software technologies for drafting correspondence, generating reports, and managing data.

- Location & Remote Infrastructure: Must be based in Latin America (LatAm) with a dedicated, noise-free home office setup equipped with a reliable, high-speed internet connection and a backup power source.

Preferred Qualifications (Bonus):

- Hands-on residential construction or direct project management experience is highly preferred.

Contractor Perks

- Work with international clients while maintaining your independent contractor status.

- Minimum 5 paid days off annually, plus US holidays.

- Free access to career growth learning modules through Hyre Academy.

- Scheduled rate increases based on applicable contract terms and performance.

📌 Construction Project Coordinator (Bogotá)
🏢 Hyre
📍 Bogotá