Operations Team Lead, Call Center Performance Coach (Medellín)

Operations Team Lead, Call Center Performance Coach (Medellín)

30 oct
|
Concentrix
|
Medellín

30 oct

Concentrix

Medellín

Concentrix in Medellin, Colombia is seeking a Team Leader, Operations to supervise a group of call center associates and ensure performance metrics through coaching, motivation and accountability. You will coach, monitor attendance, identify performance issues, implement action plans, and ensure service levels align with KPIs and contractual expectations.

This role requires an associate degree and 2–4 years of relevant experience, strong communication, and the ability to lead in a fast-paced

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📌 Operations Team Lead, Call Center Performance Coach (Medellín)
🏢 Concentrix
📍 Medellín

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