We're driven by an AI-first engineering culture and a bold vision: to become the number one partner for retailers' eCommerce growth. To get there, we're looking for an exceptional Product Engineer who turns ideas into shipped products: owning features end to end, from concept to proven business value, and using AI at every step to build faster and better.
This is a role for intrapreneurial builders: people who spot what needs to be done and act on it, thrive when priorities shift, and create structure where none exists yet, rather than waiting.
Who We Are
Zubale is a technology company that empowers retailers to win in eCommerce. We serve a wide range of clients — from supermarkets, specialty stores, and pharmacies to department stores and fashion brands — across Mexico, Brazil, Chile, Costa Rica, Peru, Colombia and now Argentina. How do we do it? Through two key products:
- Flexifleet: A freelance marketplace to perform picking, packing, and delivery tasks for retailers and aggregators.
- Consumer Connect: AI-powered conversational commerce via WhatsApp to drive sales and enhance customer experience.
We are passionate about helping brands, aggregators, and retailers optimize their eCommerce operations, reduce costs, and increase profitability. Backed by over $70 million in venture capital, we have maintained steady growth over the past six years and completed more than 100 million orders through our platform. Today, we serve over 100 clients and connect thousands of freelancers within our network. And this is just the beginning.
We are building a profitable and scalable ecosystem, with the vision of becoming the number one partner for retailers’ eCommerce growth.
Who you are
- A Business & User Partner:
You collaborate with stakeholders and users to deliver solutions that create measurable business value.
- A Builder of Scalable Systems: You build and deliver scalable software, with autonomy.
- An Impact-Driven Product Creator: You solve business problems through high-impact products.
- An AI-first Engineer: You leverage AI across your workflow and system architecture to maximize productivity and innovation.
- An Entrepreneur: You run a product with the autonomy of a founder: you own the client relationships and keep the product moving forward.
What you will do
Own Consumer Connect, our AI-native conversational commerce product on WhatsApp, and grow it together with our clients.
Build & Ship Product
- Own features end-to-end from idea to production across frontend and backend.
- Ship fast with quality, on top of high-standard foundations and guardrails.
- Build and evolve customer-facing AI agents that sell and serve on WhatsApp.
Drive Product Decisions
- Work directly with clients to understand their problems and turn them into product.
- Customize the product by industry (pharma, groceries, fashion) and turn those customizations into reusable product.
Create Leverage Through Systems
- Build reusable components, abstractions, and workflows that make the team faster over time, not just one-off solutions.
Build AI-first
- Use Claude and Cursor to accelerate development, debug faster, and explore better solutions.
Iterate & Improve
- Gather early feedback, and continuously improve what you build.
The skills and experience you will bring
- Strong Conversational Commerce product experience: you have built customer-facing AI agents or chatbots that scaled to thousands of users, ideally at a conversational AI or e-commerce company
- Strong WhatsApp Business API development experience
- Full-Stack Development
- Agentic AI systems
- Experience working directly with external clients
- Startup experience and an entrepreneurial mindset
- Modern Product Discovery Practices
- Stakeholder management with a non-technical audience
- Excellent communication skills
- Studies: Bachelor's degree or equivalent experience in a quantitative field (Computer Science, Engineering)
Languages and tools
- Low-code flows: Botpress
- Frontend: React, Next.js, Python
- Languages: TypeScript, JavaScript, Node.js
- Backend Frameworks: NestJS, FastAPI
- AI: LangGraph, ADK, multi-agent frameworks
- Platform: Docker, Kubernetes, GCP
Is a plus
- Experience with Elixir (or similar like Scala, Rust) to occasionally modify our legacy system
- Experience with Mobile Development, including React Native and native iOS and Android, Swift, Kotlin, Objective-C
What We Offer
- External contractor role.
- 20 days of time off
- Ship to production in minutes, with an elite developer experience: no bureaucracy, no chaos.
- Opportunity to build impactful software in an AI-first culture with high engineering standards.
- Be part of our journey toward becoming an Elite Engineering Organization.
📌 Product Engineer (Conversational Commerce) (Bogotá)
🏢 Zubale
📍 Bogotá