In this role, you’ll be one of the first points of contact for prospective clients, gathering relevant information, understanding their needs, documenting case details, and ensuring a smooth handoff to the appropriate team. You’ll also help coordinate follow-ups, keep information organized, and support day-to-day operational processes.
What we’re looking for:
- Strong communication skills and advanced English proficiency.
- Experience in customer-facing roles, such as customer success, account management, client services, or operations.
- Excellent organizational skills, attention to detail, and follow-up.
- A proactive, resourceful mindset and the ability to adapt in a fast-paced environment.
- A genuine interest in learning, taking ownership, and growing professionally.
This is a great opportunity for someone who enjoys working with people, solving problems, and being part of a growing team, with the potential to take on broader responsibilities over time.
📌 Client Success Operations (Bogotá)
🏢 Remoti
📍 Bogotá