Visa is seeking a seasoned Client Care Consultant in Bogotá to respond to and resolve complex client issues across channels, including phone, email, and chat. You will investigate transactions, billing, and contract problems while staying informed on payment industry trends and Visa products.
You will lead cross-functional projects, collaborate with internal teams and clients to identify efficiencies, document solutions, and drive superior service delivery. After-hours support may be required.
📌 Senior Client Care (Bogotá)
🏢 Visa
📍 Bogotá