# DevOps EngineerBogotaApply for this job
* Permanent
* Experienced Professionals
* Software Engineering
* ID 572534-en\_USAt Capgemini Engineering, the world leader in engineering services, we bring together a integral team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.##

Job Description
Your Role: We are seeking a skilled, customer-focused Support Engineer to join our team. This role involves providing operational and troubleshooting support for our Kubernetes-based platform services, including Port.io, and CI/CD DevSecOps framework called Argo. The ideal candidate will have a deep understanding of container orchestration, cloud-native application deployments using DevSecOps frameworks, and troubleshooting distributed systems. As a Support Engineer, you will work closely with developers, operations teams, and clients to ensure the stability, performance, and reliability of our platform services.
* Provide technical support for Kubernetes clusters, Port.io platform services, Argo DevSecOps platform, and resolving customer issues and ensuring system reliability.
* Monitor the health and performance of Kubernetes clusters, Port.io, and Medtronic’s Argo environments using tools like Dynatrace, Prometheus, Grafana, and Kibana.
* Investigate and troubleshoot issues related to networking, storage, security, and application deployments within Kubernetes.




* Collaborate with development and operations teams to improve platform stability and automate routine maintenance tasks.
* Help troubleshoot container images from teams experiencing challenges getting their containers to run correctly
* Manage and optimize Helm charts, Argo CD, Flux CD, YAML configurations, and other deployment artifacts.
* Using, configuring, and maintaining GitLab CI runners.
* Develop and maintain documentation for support processes, troubleshooting guides, and best practices.
* Ensure timely resolution of incidents and communicate status updates to stakeholders.
* Participate in an on-call rotation to provide 24/7 support coverage.

Your Profile
* Proven experience in managing and supporting Kubernetes clusters in production cloud and on-prem environments.
* Familiarity with Port.io (or similar platform services) and cloud-native technologies.
• Strong understanding of containerization technologies such as Docker.
* Proficiency in writing and debugging Helm charts and Kubernetes manifests.
* Knowledge of CI/CD pipelines and deployment automation tools like Jenkins, ArgoCD, and GitLab CI.
* Experience with monitoring and logging tools like Dynatrace, Prometheus, Grafana, Kibana, or ELK stack.
* Strong troubleshooting skills in networking, Linux systems, and distributed systems.
* Familiarity with scripting languages (e.g., Bash, Python) for automation.
* Problem-solving mindset with a proactive approach to identifying and resolving issues.
* Ability to work collaboratively in a team and communicate effectively across technical and non-technical audiences.
* Strong organizational skills with the ability to manage multiple tasks and priorities.
* Excellent communication skills and a customer-first attitude.#LI-DC10#LI-Remote

📌 DevOps Engineer (Bogotá, D.C.)
🏢 Capgemini
📍 Bogotá, D.C.