It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Position Overview

The LATAM Sea Logistics Operational Care Manager (Import) leads the regional import sea logistics operational care structure across Latin America (LCL/FCL), ensuring operational excellence and first-class service aligned with general and regional sea logistics standards. This role manages Supervisors, Team Leads, and Specialists across multiple countries, driving process standardization, KPI performance, data quality, and compliance throughout the region. The position has direct impact on operational stability, customer service quality, and business growth in LATAM, while leading recovery plans for underperforming countries or teams and promoting continuous improvement initiatives across the regional import function.

How you create impact

- Lead and develop the national Import Operational Care team, ensuring high performance and operational discipline.
- Manage supervisors and team leads, addressing productivity, quality, and performance gaps.
- Participate in business review meetings with stakeholders and senior leadership, highlighting risks, gaps, and improvement actions.
- Drive process optimization across Import LCL/FCL operations within the organization structure.
- Ensure operational KPIs, SLAs, and data quality targets are consistently achieved.
- Implement operational changes and continuous improvement projects.





What we would like you to bring

- 5+ years of Sea Logistics operational experience with strong Import exposure (LCL/FCL).
- Solid background in Freight Forwarding and understanding of the LATAM market.
- Senior-level operational experience with proven people leadership.
- Experience managing supervisors and layered operational teams.
- Strong delegation, prioritization, and cross-functional coordination capability.
- Advanced knowledge of import sea freight processes, operational standards, and compliance.
- Proven track record in KPI management and continuous improvement.
- C1 English level

What's in it for you

Join Kuehne+Nagel as a National Sea Logistics Operational Care Manager and play a key role in leading operational excellence at a national level.

- National-level operational leadership with high organizational visibility.
- Direct influence on import operational excellence and KPI performance.
- Exposure to strategic operational decision-making.
- Close collaboration with senior leadership and cross-functional teams.
- Strong leadership development opportunity at scale.
- Career growth within a global logistics organization with established best practices and standards.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

📌 National Sea Logistics Operational Care Manager (Import) Latam (Bogotá)
🏢 Kuehne+Nagel
📍 Bogotá