31 oct
|
softgic
|
Medellín
Softgic invites an experienced IT Help Desk Manager to lead the Help Desk, Desktop Support, and IT Asset Management functions in Medellín. You will supervise, coach, and develop support teams while driving process improvements and SLA compliance across local and distributed teams.
You will coordinate with MSPs, ISPs, and vendors, manage incidents, and oversee hardware/software deployments, licensing, and cybersecurity initiatives. Strong leadership and technical skills are essential.
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📌 IT Help Desk Manager: Lead Support & Assets (Medellín)
🏢 softgic
📍 Medellín