Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

- Has advanced, specialized expertise within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.

Functional Knowledge

- Has developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.

Business Expertise

- Understanding of how best teams integrate and work together to achieve company goals.

Impact

- Impacts a team,



by example, through the quality service and information provided.
- Suggests enhancements to work procedures and practices to improve efficiency.

Leadership

- Serves as a team lead.
- May allocate work to team members.
- Provides subject matter guidance to junior team members.

Problem Solving

- Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

- Exchanges information and ideas effectively.
- Uses tact and diplomacy when dealing with others.

Responsibility Statements

- Supports and manages a defined list of patients who require assessment and education about their disease therapy/treatment.
- Uses own professional judgment while performing patient counseling.
- Provides drug information to other health care professionals.
- Ensures proper documentation and record-keeping for all interactions.
- Provides information on specific drug therapy, drug administration, side effects, and side effect management.
- Carries out interventions when appropriate.
- Administers programs that enable patients to overcome adherence barriers to medication.
- Performs other duties as assigned.
- Complies with all policies and standards.

📌 Nurse Medical Information Specialist Services Associate IV (Bogotá)
🏢 Conduent Business Services
📍 Bogotá