31 oct
|
OneTouch Direct
|
Bogotá
31 oct
OneTouch Direct
Bogotá
One Touch Direct, LLC is seeking a focused WFM Analyst to join our Data Strategies team in Bogotá. The role emphasizes real-time monitoring, metrics management, and action planning to optimize workforce utilization in a fast-paced BPO environment.
The candidate will maintain schedules, track call volumes, and deliver KPI reports, while ensuring compliance with security and quality standards. On-site position with rotating schedules in a dynamic center.
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📌 Real-Time WFM & Operations Analytics Lead (Bogotá)
🏢 OneTouch Direct
📍 Bogotá