Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the general trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

- PURPOSE**

To further develop the air product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures.

KEY RESPONSIBILITIES : People :

- Identify, develop, and mentor your No. 2.
- Review and conduct staff appraisals timely, and at a minimum once per year per employee.
- Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.
- Ensure and assist supervisors and key staff with goal setting and monitoring.




- Conduct regular interviews with potential new personnel.
- Plan for and hold effective weekly department meetings with team.
- Review department goals and business plan periodically with staff to ensure by-in and accountability.
- Meet company standards of 52 hours training per year, including as needed management/leadership training

Operations :

- Create and maintain an effective department organization chart, which is designed for flexibility and growth

- Prepare, execute, monitor and update at regular intervals the business plan for the department

- Monitor and improve key departmental productivity indicators including but not limited to:

- Shipments Per Desk (SPD)

- Revenue Per Desk (RPD)

- Expense Per Desk (EPD)

- Revenue Per Shipment (RPS)

- Revenue to Expense ratio

- Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.

- Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.

- Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

- Build and maintain strong relationships with vendors (airlines, trucking companies, and others).





- Work to be our vendors lowest cost customer promoting shipper built units by origins, and other creative local market solutions to lower overall cost for both parties.

- Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.

- Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.

- Review and support with day-to-day quotations

- Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.

- Have thorough knowledge of the air import product including Breakbulk, Gateway & Pricing knowledge.

- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.

- Attend the weekly branch Sales meeting and facilitate discussions on Air imports with market updates and trends.

- Take an active role in the transition of new business/ updates to existing business.

- Grow department Revenue in line with District budget target and management expectations.

- Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Import department is showing clean financial accounting throughout all financial reports.

- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

- Be open to implementing new system changes and enhancements into your department.

- Be involved and suggest system/process improvements.

- Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative

- Assist supervisor and key staff with goal setting

📌 Air Manager (Bogotá)
🏢 Expeditors
📍 Bogotá