02 nov
|
SoftwareONE
|
Bogotá
02 nov
SoftwareONE
Bogotá
SoftwareOne is seeking a Help Desk Support Analyst to serve as the main contact between users and the technology team, delivering first-level support and guiding users through Microsoft 365, Windows, and corporate tools. You will manage incidents and service requests, document solutions, and contribute to knowledge management to improve the user experience.
The role emphasizes proactive communication, collaboration, and a strong service mindset.
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📌 Analista de Soporte IT — Microsoft 365 | Hybrid (Bogotá)
🏢 SoftwareONE
📍 Bogotá