Remote SaaS Tech Support Specialist for Government (Medellín)

Remote SaaS Tech Support Specialist for Government (Medellín)

02 nov
|
Solvo
|
Medellín

02 nov

Solvo

Medellín

SOLVO S.A.S is seeking a Technical Support Specialist to provide technical support for a SaaS platform used by local governments and municipalities. The role is 100% remote with Advanced English (C1) and a Monday–Friday schedule aligned to ET hours.

Responsibilities include incident management, ticket documentation, issue resolution, SQL/HTML-based validations, and collaboration with Product and Engineering teams. Prior experience in SaaS support and strong communication are essential.

📌 Remote SaaS Tech Support Specialist for Government (Medellín)
🏢 Solvo
📍 Medellín

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