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Purpose

Reporting to the Senior Manager, Business Intelligence, AML Operations, and based in Bogotá, Colombia, the Manager, Business Intelligence contributes to the overall success of AML programs by leading the design, development and delivery of reporting, metrics, dashboards and analytics that provide insight to business units, management and Executives for decision making. Supports the Senior Manager in maintaining and continuously improving the Business Intelligence model, and in executing key projects and initiatives related to process optimization, automation and data analytics, ensuring that all activities are conducted in compliance with governing regulations, internal policies and procedures.

Accountabilities

- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Supports the Senior Manager, Business Intelligence in the execution of the Business Intelligence strategy, priorities and roadmap for AML Operations, ensuring delivery remains aligned with business objectives.
- Ensures AML Ops reporting objectives are met by:
- Calculating and tracking Key Performance Indicators for the areas within the Unit.
- Comparing data from various systems for consistency and working with stakeholders to resolve any discrepancies.
- Preparing and distributing accurate reports and dashboards in appropriate formats and in a timely manner, including reporting for committees and executive audiences.
- Supporting ad-hoc report requests from management and Executives.




- Acts as a subject matter expert on reports, metrics, analytics and data:
- Identifies, sources, manipulates and investigates large volumes of data from core applications (e.g. ScotiaGlobe, AS400, Master High Risk List, Oracle, EDL) to provide actionable insights.
- Builds and maintains an effective data management process to acquire, clean, transform, store and present data, verifying the accuracy of information as per original source.
- Develops and enhances visual dashboards in Power BI, automating existing manual reporting.
- Develops advanced analytics and predictive models (e.g. forecasting, machine learning) to support operational planning and decision making.
- Supports the standardization of metrics across AML units in Canada and International Banking, in alignment with oversight teams and Head Office reporting needs.
- Supports continuous improvement in the Unit's operations, key controls, automations and reporting:
- Supports process mapping and analysis to identify opportunities to streamline operations and improve efficiency.
- Identifies and implements automation opportunities that strengthen the execution of key internal controls.
- Develops internal analytical tools to track the progress of various initiatives.
- Acts on feedback to refine and improve dashboards and reports, driving greater visibility of key issues to management.




- Supports the implementation of projects and initiatives related to process optimization, standardization, data analytics and automation, including program documentation (e.g. Project Plans, Issue and Action Logs, Status Reports, Post Implementation Reviews).
- Supports the development of business cases and the stabilization of potential regionalizations into GBS by providing Business Intelligence support to the AML function, including data analysis, metrics, reporting and volume insights that enable a smooth transition and sustainable operations.
- Maintains up-to-date process documentation for Business Intelligence reports and tools, including business rules, data lineage and validation steps, in line with AML Policies, regulations and audit requirements.
- Updates staffing models and volume forecasts and prepares periodic organizational charts and staffing reports as required.
- Establishes and maintains close working relationships with business units, technology teams, EDDUs and other teams producing reports, business intelligence and analytics, to share best practices and advance the evolution of the BI and analytics models.
- Ensures the satisfaction of internal customers in relation to the requirements received (delivery time, quality of information, SLAs, etc.).
- Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Leads, coaches and provides technical guidance to the Business Intelligence team, setting priorities and objectives, reviewing deliverables, providing ongoing feedback and managing performance, while promoting best practices, quality s

📌 Manager, Business Intelligence (Bogotá)
🏢 Scotiabank
📍 Bogotá