Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About the Role

Lead the team building Salesforce solutions that power the Firm’s operations and growth. As our Salesforce Development Lead, you’ll combine hands‑on development with day‑to‑day team leadership to advance Service Cloud, Experience Cloud, Revenue Cloud, Sales Cloud, Agentforce, and related technologies.

You’ll coordinate priorities, assign and monitor work, and coach developers to deliver high‑quality solutions that meet business, technical, security, and development standards. As a senior technical resource, you’ll help solve complex challenges across solution design, development, integration, troubleshooting, and platform optimization.

Partnering with the Applications Development Manager and business and technology stakeholders, you’ll support team performance, develop talent, and drive the successful delivery of Salesforce initiatives. This is an opportunity to stay close to the technology while helping your team grow and shaping the platform’s continued evolution.

Your Key Contributions

- Provide day‑to‑day supervision and technical guidance to the Salesforce development team, including assigning and coordinating work, monitoring progress and workload, providing coaching and feedback, supporting performance evaluations, and contributing to the professional development of team members.




- Coordinate the team's execution of Salesforce development and support activities across Service Cloud, Experience Cloud, Agentforce, and related platform capabilities, ensuring work is completed in accordance with established priorities, technical standards, development practices, and delivery expectations.
- Provide hands‑on technical leadership and participate in the design, development, configuration, and implementation of Salesforce solutions, leveraging Apex, Lightning Web Components (LWC), Flows, Visualforce, platform automation tools, and other Salesforce technologies as appropriate.
- Provide technical guidance on Salesforce solution design and implementation, helping translate business and functional requirements into effective technical solutions and escalating significant architectural decisions, risks, or exceptions to the appropriate technology leaders.
- Support consistent application of established Salesforce engineering and development practices, including solution design, development, testing, code reviews, security, deployment, documentation, troubleshooting, performance optimization, and root‑cause analysis.
- Coordinate and support Salesforce CI/CD, DevOps, monitoring, observability, and platform health activities, using tools such as Copado, Gearset, Azure DevOps, Harness,



or equivalent platforms to support reliable deployments and effective platform operations.
- Provide technical guidance and hands‑on support for Salesforce integrations, data models, security, and platform configuration, including APIs, middleware, event‑driven integrations, security controls, and governance requirements, ensuring solutions follow established enterprise architecture, security, and compliance standards.
- Support the optimization of Salesforce Service Cloud and customer service capabilities, including Case Management, Omni‑Channel, Knowledge, CTI, Digital Engagement, Entitlements, and SLA management to improve agent productivity, platform effectiveness, and customer experience.
- Coach team members on Salesforce technologies and modern development practices, including Salesforce Einstein, Agentforce, GitHub Copilot, AI‑assisted software development, automation, and intelligent workflows, and support appropriate adoption of approved technologies and development tools.
- Review Salesforce releases, platform enhancements, AppExchange solutions, and emerging capabilities, identifying potential opportunities or impacts and providing technical recommendations to the Applications Development Manager and other technology stakeholders.
- Support a collaborative, accountable, and high‑performing development environment by reinforcing established engineering practices, encouraging knowledge sharing and continuous improvement, resolving or escalating technical and operational issues, and supporting team and departmental goals.

What Makes You a Great Fit

- Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field, or equivalent combination of education and professional experience.
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📌 Salesforce Development Supervisor (Colombia)
🏢 Lisinski Law Firm
📍 Colombia