Are you a sales professional ready to step into a leadership role where your precision, organization, and follow‑through truly matter? Do you thrive in fast‑paced environments where structure, clarity, and consistency drive results? If you enjoy bringing order to chaos, supporting a team, and ensuring every lead receives exceptional care, this role may be the perfect fit.

Join our growing immigration law firm where every case you help close changes someone’s life forever. We’re seeking a Sales Supervisor to support our sales team, uphold high standards, and help families seeking expert legal guidance.

Who We Are

Válido Law is an immigration law firm dedicated to helping survivors of domestic violence, human trafficking, and the LGBTQ+ community find freedom in the U.S. through legal status.

Our core values include:

- We do whatever it takes.
- It’s never about us, it’s always about the client.
- We stand on the right side of the ethical line and don’t forget where we came from.
- We have a growth mindset and embrace chaos.
- We don’t take things personally.
- We learn from our mistakes, and there is no place for ego.
- We’re teammates, not competitors.
- There is no hiding out in comfort zones.
- We don't pour from empty cups. We take care of ourselves for us and for others.

We are an equal opportunity employer committed to diversity and inclusion.

The Opportunity

You’ll work closely with leadership to guide a motivated sales team, strengthen daily operations, and ensure consistent follow‑up and quality across all communication channels. This role focuses on execution, coaching, and accountability, with the chance to grow as our firm expands.

What You’ll Own

- Support, guide, and motivate a growing sales team in daily activities
- Ensure all leads receive follow‑up within 24 hours
- Monitor call quality, consistency, and effectiveness
- Track daily, weekly, and monthly performance metrics




- Run sales reports to evaluate individual and team performance, and ensuring agents hit their weekly and monthly sales goals
- Oversee CRM accuracy, lead flow, and activity tracking
- Monitor call volume, text messaging, and follow‑up metrics
- Collaborate with leadership to improve team performance
- Help streamline workflows and support lead‑conversion strategies
- Provide coaching based on data‑driven insights
- Assist with onboarding and training new team members

What We’re Looking For

The Non‑Negotiables

- 2+ years supervising or leading sales teams
- Proven ability to improve team performance through coaching and accountability
- Strong proficiency with CRM systems and sales reporting tools
- Experience in professional services or legal industry strongly preferred
- Must speak fluent English
- Ability to work 9:00 AM- 6:00 PM US Pacific Time

The Success Traits

- Resilient: You stay steady under pressure and help others do the same
- Data‑Driven: You rely on metrics to guide decisions and coaching
- Persistent: You understand that consistent follow‑up drives results
- Growth‑Oriented: You look for ways to improve processes and performance
- Team‑Focused: You want to help others win
- Emotionally Intelligent: You adapt your communication to build trust
- Positive: You bring a can‑do attitude to every challenge

What Sets This Role Apart

- Meaningful Work: Every successful case helps families achieve safety and stability
- Supportive Leadership: You’ll work closely with management and have clear guidance
- Growth Path: Opportunities for advancement as the firm expands
- Performance Rewards: Competitive base salary plus commission
- Professional Development: Training and development budget

What Success Looks Like

This role requires consistency, accountability, and strong follow‑through. You’ll be expected to:

- Maintain daily performance standards
- Provide constructive feedback to team members
- Stay composed during challenging periods

📌 Sales Supervisor (Colombia)
🏢 Bueno Law
📍 Colombia