Depending on your skills you will be interviewed for either Maintenance Coordinator or Maintenance Supervisor. If you do not have Supervisory experience, you will not be interviewed for Supervisor.
Requirements : A minimum of 3 years in a customer-facing role, utilizing multitasking skills with a minimum of 1 year in a supervisory role.
Roles & Responsibilities
Takes initiative, leads projects from start to finish, and solves problems on their own.
Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
This person is the final internal decision-maker before founders
This person is accountable for client confidence during maintenance issues
Will lead daily SCRUM meeting with the MX Team.
Will provide Monthly reports on Maintenance for each client to be sent to Clients
Will lead weekly meeting with Founders reporting on the activities within MX.
Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance.
Will understand each of our Clients’ Maintenance needs and ensure the SOPs are followed.
Will conduct daily spot checks on all clients’ MX activity.
Accountability for MX team performance metrics.
Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
Coordinating and managing work orders with vendors and tenants.
Comfortable using new technology software and a strong ability to learn different technology platforms.
This person owns escalations
Update the status of repairs in Property Management Software.
Take initiative to problem solve when needed.
Continue to help build out training.
Assist in training and onboarding new team members.
Ability to have performance discussions with team members.
Able to communicate Ownership’s vision and directives to team members.
Comfortable suggesting ideas, suggestions, and comments to Ownership.
Previous Property Management experience is required
C1/C2 proficiency in English is required.
Requirements : Working/Technology Requirements
- This is a remote role.
- You must use your own computer and have reliable internet.
- Training for all Technology will be completed by the Propertyse Team.
- This is a contract role that does not include benefits.
- Contracts are completed through Deel and payments are made through Deel in your preferred currency.
- YOU MUST BE ABLE TO WORK 8a - 5p (PST) :
- Maintenance Coordinator: $800 - $1,000 USD
- Supervisor - Pay: $1,000 - $1,500 USD based on experience
Benefits
- We believe in autonomy and investing in you when you invest with us.
- This is a contract role that does not include benefits.
- Contracts are completed through Deel and payments are made through Deel in your preferred currency.
- YOU MUST BE ABLE TO WORK 8a - 5p (PST) :
- Maintenance Coordinator: $800 - $1,000 USD
- Supervisor - Pay: $1,000 - $1,500 USD based on experience