Senior Product Operations Manager, CX & AI Solutions (Bogotá)

Senior Product Operations Manager, CX & AI Solutions (Bogotá)

04 nov
|
Didi Global
|
Bogotá

04 nov

Didi Global

Bogotá

DiDi Integral is seeking a Product Operations Senior Manager within the Customer Experience (CX) team to shape and optimize our customer service ecosystem. You will lead a team of product operations analysts focused on automating support channels and elevating customer satisfaction, working with product, engineering, and operations across regions.

The role requires 3+ years in project or product management, strong analytics, and excellent English communication.

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📌 Senior Product Operations Manager, CX & AI Solutions (Bogotá)
🏢 Didi Global
📍 Bogotá

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