Unlock Premium Benefits

Get Immediate Access to 4,048,000 premium jobs

- Direct Access to Top Employers

Gain full access to exclusive job listings from leading companies worldwide.

- Verified, High-Quality Jobs Only

No ads, scams, or junk-just genuine opportunities.

- Focus on Real Opportunities

Explore thousands of open positions tailored to your lifestyle, including versátil remote jobs.

- Exclusive Resume Review

Receive expert feedback with personalized suggestions to enhance your resume.

Continue →

PLEASE SUBMIT YOUR CV IN ENGLISH

Location: Remote, Latin America (LATAM)

Work Arrangement: Fully Remote

Employment Type: Full-Time

Openings: 1

Industry: B2B SaaS / Customer Success

Compensation: $1,200 to $1,800 USD/month

Experience: 2+ years in customer success, account management, or client-facing operations

Schedule: Monday to Friday | overlap with U.S. Eastern Time (ET)

English Proficiency: Advanced written and spoken English required

Start Date: As soon as possible

About the Role





We are hiring a Customer Success Associate to own onboarding, renewals and day-to-day support for a portfolio of B2B clients. This posting is used internally at Emerald to demonstrate our AI assessment flow end to end.

What You'll Do

- Onboard new clients and guide them through product adoption.
- Run weekly or biweekly check-ins and track health scores.
- Troubleshoot issues, escalate bugs, and document playbooks.
- Partner with sales on expansion opportunities.
- Write clear English updates for U.S.-based stakeholders.

What We're Looking For

- 2+ years in customer success, account management or client support.
- Strong written and spoken English.
- Comfortable with CRM tools (HubSpot, Salesforce or similar).
- Organized, proactive, and calm under pressure.
- Based in Latin America and able to work remote full time.

📌 Customer Success Associate (ZZ Assess Demo) (Bogotá)
🏢 Entrepreneur Cooperative
📍 Bogotá