We’re Hiring: Inbound/Outbound Sales Representative

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an Inbound/Outbound Sales Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Inbound/Outbound Sales Representative

Work Arrangement: Work from Office

Location: Colombia, Bogotá

Schedule: Morning Shift (8am - 5pm CST)

Job description:

Key Responsibilities:

Lead Contact Center Duties

- Engage with inbound and outbound leads who apply online for loans via our website.
- Contact customers promptly, answer questions, and walk them through required documents and next steps.
- Handle live SMS chats and phone calls through our CRM and call center software.
- Set store appointments by initiating warm three-way transfers to store agents and logging appointment details.
- Maintain detailed CRM records, noting customer loan requests, appointment times, and any special needs.
- Act as a knowledgeable and friendly point of contact to create a great first impression of our brand.

Qualifications and requirements:

- 3–5 years of experience in sales or customer service
- Strong communication and interpersonal skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and as part of a team
- Proven track record of meeting or exceeding sales targets

Preferred Qualifications

- Experience with sales automation tools
- Relevant certification such as Certified Sales Professional (CSP)
- Knowledge of industry trends and market dynamics

Non-negotiable skills and requirements:

- Excellent phone and interpersonal skillS




- Strong attention to detail and the ability to assess information visually and audibly
- A service-first mindset and ability to handle multiple tasks efficiently in a fast-paced environment

Perks & Benefits:

Comprehensive Legal Benefits (Colombia)

As part of your contract, we ensure all legally mandated benefits are covered—because your well-being is our priority! Here's what you can count on:

- Health Insurance (EPS)
- Pension Coverage
- Severance Pay (Cesantías)
- Family Compensation Fund (CCF)
- Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

- Premium Health Insurance (Prepagada)
- Life Insurance, starting from your 16th day with us.
- Flexible Work Setup options—Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
- Access to the CloudStaff Dream Points Program.
- Exciting Growth Opportunities to fuel your career aspirations

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with adaptable schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

📌 Inbound/Outbound Sales Representative (Bogotá)
🏢 Cloudstaff
📍 Bogotá