06 nov
|
Concentrix
|
Bogotá
## Associate Manager, B2B Sales
- BilingualApply: COL Bogota
- Cra. 15 #77-50: Full time: Posted Today: R Job Title:Associate Manager, B2B Sales
- BilingualJob DescriptionThe Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
You Have:
* 1.5+ yearsproven work experience leading a B2B Sales team
* Fluent in English is a must, B2 minimum* Experience in operations and strategy building
* Excellent Coaching history* A record of developing and retaining great employees
* Experience maximizing revenue through best practices
* Experience in Microsoft programs like Word, Outlook and PowerPoint
* Experience working with Salesforce.com or similar CRM
* Experience finding solutions as a manager
* A passion for customer experience and driving team results
* Change Management skillsPreferred:
* Leading sales teams in a sales development motion.
* Previous experience in sales teams for SaaS/Cloud products. You Will:
* Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
* Be a point of escalation for our clients and respond promptly to any issues
* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
* Work with client contact on reporting and forecasting
* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
* Work with internal functional resources and external partners to develop a coaching platform
* Coordinate team incentives and Sales Performance Incentive Funds
* Partner and build business relationships with all partners to ensure customer expectations are met
* Work with teams and management to improve sales processes and achieve a positive customer experience
* Lead team to buying/renewal process to achieve greater client satisfactionLocation:COL Bogota
- Cra. 15 #77-50Language
Requirements:
English (Required), Spanish (Required)Time Type:Full time###
About Us
# Mission:### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview:### We power the brands of the future. Some call us a general technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
📌 Associate Manager,B Sales (Bogotá)
🏢 Concentrix
📍 Bogotá