We are looking for a dynamic, organized, and tech-savvy

Bilingual Virtual Receptionist to join our team and manage our frontline customer service remotely in both English and Spanish.

Key Responsibilities

- Handle and manage phone calls, video calls, emails, and chats in both English and Spanish in a professional and timely manner.

- Coordinate, schedule, and confirm appointments, meetings, or bookings based on the established calendar.

- Greet, guide, and direct bilingual clients, visitors, or users to the appropriate department or person.

- Provide general information regarding the organization's services, policies, or processes in either language.

- Perform supporting administrative tasks, such as data entry, calendar management, and basic digital document handling.





Job Requirements

- Minimum of 1 year of experience in customer service, reception, or administrative roles.

- Fully bilingual (Advanced/Native proficiency in both English and Spanish, oral and written).

- Proficiency in computer tools (Office Suite / Google Workspace, digital calendars, and communication or video conferencing platforms).

- High organizational skills, multitasking abilities, empathy, and a problem-solving mindset.

- Suitable remote workspace, reliable computer equipment, and a high-speed internet connection.

📌 Recepcionista Virtual (Virtual Front Desk) (Colombia)
🏢 HG BPO Services
📍 Colombia