We are looking for a Network Engineer to maintain and improve secure, reliable enterprise network connectivity across integral operations.

The mandatory requirements are 6+ years of enterprise LAN/WAN design and support experience , hands‑on Palo Alto, Cisco and Juniper equipment and software expertise, firewall, switching and wireless infrastructure, TCP/IP, routing, IPsec VPNs, network troubleshooting, segmentation, incident resolution, and upper‑intermediate English. Server, storage and other IT platform experience is a plus.

What you will do

- Design, implement and support enterprise LAN/WAN, firewalls, switches and wireless infrastructure across physical and virtual environments.
- Configure and troubleshoot secure VPN connectivity, including IPsec tunnels, authentication, routing and firewall policies.
- Diagnose and resolve connectivity, latency, packet loss and availability issues across network devices and connected environments.
- Maintain network segmentation, access controls and secure traffic flows in coordination with security and infrastructure teams.
- Monitor network health and performance, investigate alerts and identify improvements to capacity, reliability and fault tolerance.
- Serve as an escalation point for network incidents; coordinate troubleshooting with internal teams, vendors and service providers, and document root causes and corrective actions.
- Plan and execute network changes and upgrades, including testing, impact assessment, rollback planning and post-change validation.
- Manage the network device lifecycle, including vulnerability remediation, firmware upgrades, decommissioning and configuration documentation.
- Collaborate with systems,



application and engineering teams on network requirements, connectivity and infrastructure projects.
- Maintain network diagrams, configuration records and troubleshooting procedures; share knowledge and mentor less senior staff.
- Help define the enterprise network strategy and support connectivity for global operations, including remote users, manufacturing sites and offices.

Must haves

- 6+ years of hands‑on engineering experience designing, implementing and supporting enterprise local and wide area networks (LAN/WAN).
- Hands‑on experience with Palo Alto, Cisco and Juniper network equipment and software.
- Strong experience deploying, configuring and troubleshooting firewalls, switches and wireless infrastructure in physical and virtual environments.
- Strong understanding of TCP/IP, IP addressing and subnetting, routing and switching, VLANs, DNS, DHCP and NAT .
- Hands‑on experience with IPsec VPNs , including tunnel establishment, authentication phases, pre‑shared keys, routing and connectivity troubleshooting.
- Ability to diagnose network issues using packet captures, device logs and connectivity tools such as ping and traceroute.
- Experience implementing network segmentation, firewall rules and secure access controls, and assessing their impact on application connectivity.




- Ability to lead network incident resolution, isolate faults across infrastructure layers and document findings and preventive improvements.
- Self‑sufficient and service‑oriented, with the ability to manage priorities and deliver independently in a fast‑growing environment.
- Clear written and verbal communication, including the ability to explain technical issues, provide timely updates and work effectively with stakeholders across teams and geographies.
- Experience coordinating with vendors and managed service providers to troubleshoot issues and drive resolution.
- A structured approach to projects, change execution, documentation and escalation.
- Experience supporting a 24x7 international organization spanning the US and EMEA, with flexibility for work that must be completed outside business hours.
- Experience working in a SOX‑regulated company.

Nice to haves

- AWS networking experience, including VPN gateways, route tables, VPC peering, subnet design and network security controls; familiarity with Azure networking.
- Experience supporting SFTP and secure file transfer connectivity, including services such as AWS Transfer Family.
- Familiarity with network and systems monitoring platforms and with network diagnostics in Linux environments.
- Cisco or other networking certifications; AWS or Azure certifications.
- Experience administering enterprise servers, storage, Microsoft Windows Server or Active Directory.
- Experience with AWS/Azure compute and storage, disaster recovery, business continuity or patch deployment for servers and other IT systems.
- Familiarity with Microsoft 365 servic

📌 IT Infrastructure Engineer (Colombia)
🏢 Agileengine
📍 Colombia