Company Description Desk2Cloud is a technology and business support provider focused on making back-office operations simpler, more reliable, and cost-effective for growing organizations. Founded in the United States, the company serves startups and small-to-medium businesses that need project co-ordination support, bookkeeping, payroll, and BPO services. By unifying technology support and business process outsourcing under one roof, Desk2Cloud helps clients avoid gaps within back-office functions and stay focused on growth.

With a global delivery team that blends US-based customer focus and international operational efficiency, Desk2Cloud supports businesses across industries in staying secure, connected, and organized, wherever they operate.

Position Overview The Project Co-Ordinator & Data Entry Specialist is a remote, contract role responsible for supporting project delivery and maintaining accurate operational data. Day-to-day work includes coordinating tasks and timelines, tracking project progress, and communicating updates to internal teams and stakeholders. The role also involves entering, updating, and validating data in systems and spreadsheets, organizing project documentation, and assisting with reporting and status summaries.

This position collaborates with cross-functional teams to ensure deadlines are met, issues are escalated appropriately, and workflows remain efficient and well-documented.

We are looking for a proactive and customer-focused Project Coordinator to support civil engineering and construction-related projects for clients across the United States.

The primary goal of this role is to keep project information accurate and up to date, track milestones and pending actions, and ensure that clients receive regular and timely communication. The Project Coordinator will enter project information received through emails into the client’s SharePoint portal, coordinate with a remote support team, follow up with customers and third-party vendors, and prepare reports as needed.

Civil engineering experience is not required. Complete onboarding and process training will be provided. A candidate with a high school diploma or college degree, good communication skills, attention to detail, and a proactive mindset can be successful in this role.





Key ResponsibilitiesProject Data Management

- Review project-related emails and enter relevant information into the SharePoint portal.
- Keep project records, milestone dates, status updates, documents, and follow-up items accurate and current.
- Verify data for completeness and follow up when information is missing or unclear.
- Maintain organized records of pending actions, completed activities, and client communications.

Project Tracking and Follow-Up

- Proactively track project milestones, deadlines, deliverables, and outstanding items.
- Follow up with client contacts, internal team members, and third-party vendors.
- Identify delays, missing information, or potential concerns and communicate them to the appropriate stakeholders.
- Maintain follow-up logs and ensure open items are addressed in a timely manner.

Customer Communication

- Work closely with assigned customer contacts and develop professional working relationships.
- Provide regular project status communications to clients.
- Respond to customer requests and prepare ad hoc reports or updates as required.
- Ensure clients remain informed about progress, pending actions, and important project developments.
- Communicate clearly, professionally, and promptly through email, Microsoft Teams, and other approved platforms.

Remote Team Coordination

- Coordinate and oversee remote team members performing similar data-entry and tracking activities.
- Assign and monitor tasks to ensure work is completed accurately and on time.
- Review team output and provide guidance when corrections or follow-ups are needed.
- Help maintain consistent processes and reporting standards across the team.

Reporting and Process Improvement

- Prepare weekly, monthly, and ad hoc project reports.
- Work with the internal IT and automation team to improve SharePoint processes and automate recurring reports.
- Participate in testing and validating automated reports.




- Identify opportunities to improve data accuracy, communication, tracking, and overall project coordination.

Qualifications

- Candidates should possess strong project coordination abilities, including scheduling, task tracking, documentation management, and cross-team communication.
- Candidates should possess accurate data entry skills, including typing proficiency, attention to detail, data validation, and experience working with spreadsheets and databases.
- Candidates should possess proficiency with productivity tools such as word processing, spreadsheets, project management software, and communication platforms (e.g., email, chat, video conferencing).
- Candidates should possess organizational and time-management skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines in a remote environment.
- Candidates should possess strong analytical and problem-solving skills, with the ability to identify inconsistencies, resolve issues, and improve processes where needed.
- Candidates should possess clear written and verbal communication skills for documenting project updates, preparing reports, and collaborating with global teams.
- High school diploma required; associate degree, college diploma, or bachelor’s degree is welcome.
- No previous civil engineering or construction industry experience is required.
- Comfortable working with email, spreadsheets, online portals, and digital records.
- Basic knowledge of Microsoft Outlook, Excel, Teams, and SharePoint is helpful.
- Strong written and verbal communication skills.
- Good attention to detail and a commitment to maintaining accurate information.
- Ability to organize multiple tasks, deadlines, and follow-up items.
- Willingness to learn civil engineering and construction project terminology.
- Customer-focused attitude with a professional and dependable work style.
- Ability to take ownership, follow through on commitments, and raise concerns proactively.

Work Schedule

Our clients are located across the United States. The selected candidate must be versátil in following the assigned client’s time zone and working hours. Depending on the client assignment, this may require working later hours.

📌 Project Co-Ordinator & Data Entry Specialist (Colombia)
🏢 Desk2Cloud
📍 Colombia