The roleThe Marketing Manager runs our customers' email campaigns and is their main point of contact. You own each account end to end: the copy, the sending plan, the results, and the regular conversations with agency owners about how it's going.

You report to the founder and work closely with the team that builds our portal and sending tools.

What you'll doManage campaigns

- Launch and run email campaigns across many customer accounts at once.
- Write and test email copy and follow-up sequences; keep the winners, retire the rest.
- Check sends, deliverability, reply rates and lead counts every day, and fix what slips.
- Plan new lists and campaigns so no account runs out of homeowners to email.
- Keep each customer's Auto Responses and Quick Responses sharp and on-brand.

Communicate with customers

- Onboard new customers: run the kickoff call, learn their offer, area and voice, and get the first campaign live.
- Be the main contact by email, chat and phone, and answer within one business day.
- Hold regular check-ins that show leads, replies and what's next.
- Coach agency teams to answer leads fast and turn replies into quotes.
- Spot unhappy accounts early, and collect testimonials and case studies from happy ones.
- Bring customer feedback back to the product team.

What you needRequired

- Email marketing: 3+ years running email campaigns hands-on, including outbound or cold email: sequences,



sending domains and inboxes, warm-up and deliverability.
- Agency experience: 2+ years at a marketing, advertising or lead-generation agency, managing several client accounts at once.

Also important

- You write short, plain emails that get replies.
- You're at home in reports and spreadsheets: reply rates, lead rates, what changed and why.
- You're clear and calm with business owners, on calls and in writing, including when results dip.
- You stay organized across many accounts and don't let anything drop.

Nice to have
- You've worked with or sold to insurance agencies, especially home and auto.
- You've used Instantly, EmailBison, PlusVibe or a similar sending platform.
- You know CAN-SPAM and the basics of email compliance.
- You've used Intercom, Slack and a CRM such as HubSpot or AgencyZoom.
- You've worked at an early-stage startup.

Your first 90 days
1. By day 30: you know our portal and sending tools, you've met every customer you'll manage, and you run the daily campaign check on your own.
2. By day 60: you own a set of accounts end to end, you've launched new campaigns, and you've run your first copy tests.
3. By day 90: you hold regular check-ins with every account, your accounts' reply and lead rates are steady or rising, and you've brought us one improvement to how we run campaigns.

📌 Email Marketing Manager (Colombia)
🏢 Homefield
📍 Colombia