Job Title: Outbound Calling Agent (Level 1) About The Company Our client connects with individuals who have been involved in accidents and may be seeking legal representation.

Our client is looking for an outbound calling agent to contact incoming leads. You will initiate conversations and find individuals who may qualify for further assistance. This is a high-volume outbound calling role. You will engage prospects naturally instead of just reading from a script.

Responsibilities Of The Role - Make approximately 300 to 500 calls per day using a power dialer to contact leads - Respond to new leads within 30 to 60 seconds whenever possible - Follow up through calls and text messages according to company procedures - Engage prospects in conversation and ask preliminary qualifying questions - Identify individuals who may be suitable for the next stage of the process - Use the company customer relationship management software to track lead activity and document interactions - Update lead statuses and follow established follow-up sequences - Transfer qualified and interested prospects to Level 2 Sales Agents - Follow U.S. calling regulations, company policies,



and approved communication procedures Required Experience And Qualifications - At least 3 years of cold-calling or outbound calling experience - At least 5 years of sales experience - Fluent English with clear pronunciation and strong conversational skills - Experience with power dialers, high-volume outbound calling, and customer relationship management systems Preferred Skills - Spanish proficiency - Familiarity with GoHighLevel or similar platforms Personality - Comfortable making a high volume of calls and handling rejection without losing motivation - Strong listening skills and the ability to build rapport with prospects - Highly persistent, proactive, and goal-oriented - Ability to work independently in a fast-paced, performance-driven environment - Confident on the phone, naturally persuasive, and motivated by results Software & Tools - Power dialer and customer relationship management software provided by the client - GoHighLevel or similar platforms Schedule Shifts within 8:00 AM-9:00 PM U.S. local time coverage, with priority given to Pacific Time leads Salary And Benefits - Payment in USD or Local Currency according to candidate's preference.

- Full-time remote opportunity.

📌 Cold Caller – Legal Services (Colombia)
🏢 Virtustant
📍 Colombia