Required for this role3–4 years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role.Hands-on experience with Salesforce Sales Cloud administration, including user management, profiles, roles, permission sets, workflows, validation rules, automation tools, sales processes, and record access management.Strong understanding of business analysis practices, including requirements gathering, process mapping, documentation, solution design, and stakeholder collaboration.Experience working directly with business stakeholders to identify needs, translate requirements into Salesforce solutions, and recommend best-practice approaches.Knowledge of Salesforce reporting, dashboards, custom objects, custom fields, and data management processes.Experience with data imports, exports, data cleansing, deduplication, and maintaining data integrity within Salesforce environments.Proven experience supporting, troubleshooting, and maintaining Salesforce environments, including resolving user issues and managing complex bi-directional integrations with third-party applications.Understanding of Salesforce security models, including roles, profiles, permissions, sharing rules, and related compliance considerations.Hands-on experience with Apex and the ability to contribute to Salesforce customization and platform enhancements.Upper-Intermediate or higher English level, strong communication skills, and experience delivering user training and supporting change management initiatives.Your responsibilitiesMaintain, configure,



and enhance Salesforce environments, including user accounts, profiles, roles, permissions, workflows, and platform settings.Gather functional and non-functional requirements from business stakeholders and convert them into effective Salesforce solutions.Design and implement platform improvements that support sales processes, operational efficiency, and business objectives.Create and maintain reports, dashboards, custom fields, automation, and other Salesforce configurations that provide actionable business insights.Collaborate with cross-functional teams to deliver customizations, integrations, and platform enhancements.Provide user support, troubleshoot system issues, deliver training sessions, and help drive Salesforce adoption across the organization.Manage data imports, exports, deduplication activities, and data quality initiatives while ensuring data integrity and security.Monitor and support integrations between Salesforce and third-party systems, helping ensure stable and reliable data flows.Stay current with Salesforce releases and platform capabilities, identifying opportunities for continuous improvement and process optimization.What you getYour time offPaid vacation and sick leave according to your locationLocal public holidaysLearning & growthSombra University workshops and internal learning programsTech Communities and knowledge sharing sessionsLanguage courses and workshopsMentorship opportunitiesAnd even moreCompany-provided work equipmentInternal referral programEvents and internal initiatives#J-18808-Ljbffr

📌 Middle Platform Engineer (Salesforce Ba) (Colombia)
🏢 Sombra
📍 Colombia