We are hiring Customer Service Representatives in Barranquilla to support international customer service operations.
This on-site opportunity is idóneo for customer-focused professionals with strong English communication skills, a problem-solving mindset, and the ability to deliver excellent service in a fast-paced BPO or customer support environment.
We are looking for reliable, motivated individuals who can communicate professionally, handle customer inquiries, resolve issues, and adapt to structured processes while maintaining high service standards.
Compensation & Engagement
USD $5.57 per hour
Paid weekly in arrears
Independent Contractor engagement
Full-time, on-site opportunity in Barranquilla
Paid training
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Resume Review
Pre-Screen Questionnaire
One-Way Video Interview
Live Interviews
Important
This role requires strong spoken and written English.
All resumes must be submitted in English.
Applicants must be willing and able to work on-site in Barranquilla.
Candidates must complete all required hiring stages to be considered for advancement.
Incomplete applications may be excluded from consideration.
Requirements:




What We're Looking For
Previous experience in BPO, call center, or customer service environments.
Strong spoken and written English communication skills.
Excellent customer service and interpersonal skills.
Strong problem-solving and critical-thinking abilities.
The ability to multitask and navigate multiple systems.
Attention to detail, accuracy, and professionalism.
A dependable, customer-focused approach to work.
Willingness and ability to work on-site in Barranquilla.
Experience Backgrounds We Welcome
We encourage applications from candidates with experience in:
Customer service and customer support
Technical support and troubleshooting
Healthcare and patient support
Billing and account support
Sales and appointment scheduling
Collections and payment support
Administrative support
Live chat and email support
Retention, escalations, and complaint resolution
Inbound and outbound calling
BPO and call center operations
Candidates do not need experience in every area listed.
We value strong customer service fundamentals, communication skills, and the ability to learn new systems and processes.
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