Auxis LLC is seeking a Service Desk Analyst (L1) to act as the initial contact for users and manage ticketing across incidents and requests. You will assist with desktop support, basic hardware and software troubleshooting, and basic POS systems when applicable, while ensuring SLA adherence.
The role requires strong communication in English and Spanish, a high school diploma (pursuing a degree is a nice-to-have), and familiarity with remote desktop tools.
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📌 Senior IT Service Desk Analyst (Bogotá)
🏢 Auxis
📍 Bogotá
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