SoftwareOne is seeking an Onsite Support Analyst to deliver hands-on technical assistance at the workplace, helping users and VIP stakeholders resolve issues promptly and maintain a seamless technology experience.
You will manage incidents and service requests from logging to closure, troubleshoot Windows, hardware, software, and apps, and coordinate with specialized teams to ensure timely resolutions. The role emphasizes customer-centric support and documentation.
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📌 Onsite IT Support Engineer — VIP & Exec Ready (Puerto Bogotá)
🏢 SoftwareONE
📍 Puerto Bogotá
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