We are looking for a detail-oriented and proactiveDispatch Specialistto support daily final-mile transportation operations and maintain visibility across assigned routes, deliveries, and operational activities.The ideal candidate will haveat least 6 months of Dispatch experienceand strong communication skills in English.
This role requires the ability to monitor operations in real time, identify exceptions, coordinate with internal operational leadership and carrier-partner managers, and ensure accurate and timely updates across multiple systems.
Key Responsibilities
Monitor assigned final-mile van operations, including route, delivery, and operational status.
Review activity across multiple operational systems and identify potential exceptions or issues.
Communicate with internal operational leadership and managers supporting assigned carrier partners.
Identify delivery and route issues, analyze available information, and determine appropriate next actions.
Escalate operational issues that require additional leadership involvement or decisions outside the assigned authority.
Maintain accurate and timely updates in systems of record and internal communication platforms.




Follow up on open operational issues until the required action or resolution is confirmed.
Support visibility into delivery performance, route execution, and operational exceptions.
Prioritize issues based on urgency and potential impact on delivery execution.
Document actions, updates, escalations, and outcomes to maintain accurate operational records.
Maintain consistent communication and responsiveness throughout the assigned shift.
Participate in team communications, operational meetings, training, and process updates.
Adapt to changes in SOPs, workflows, systems, and operational requirements.
Perform additional dispatch and operational support activities as assigned.
Requirements
Minimum 6 months of experience in Dispatch is required.
B2-C1 English level proficiency.
Previous experience monitoring routes, deliveries, drivers, or transportation operations.
Requerimientos- Educación mínima: Universidad / Carrera Profesionalaños de experienciaIdiomas: InglésPalabras principal: controlador, despachador, dispatcher
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📌 Dispatcher (Bogotá)
🏢 PERFILES Y SOLUCIONES LOGISTICAS S A S
📍 Bogotá