The Accounts Receivable Specialist is responsible for generating invoices and ensuring revenue is recognized accurately and within required timelines, while complying with SGS internal controls and compliance standards.
Key Duties
- Process high volumes of customer invoices and manage complex billing accounts.
- Monitor unbilled revenue and collaborate with audit and back-office teams to resolve issues.
- Support billing and collections activities by addressing invoicing discrepancies.
- Verify billing information against client contracts and business systems to ensure accuracy.
- Coordinate new customer account setup with the Finance team.
- Review and validate business travel expenses in accordance with company policies.
- Submit invoice requests and ensure timely billing to improve cash flow and reduce outstanding receivables.
- Investigate interface errors and coordinate corrective actions with system support teams.
- Prepare and analyze month-end financial reports, including billed and deferred revenue.
- Respond promptly to client and partner invoice inquiries.
- Participate in special projects and continuous improvement initiatives.
- Build strong working relationships while maintaining compliance with SGS policies, procedures, and quality standards.
- Perform additional duties as assigned to support departmental and organizational objectives.
Qualifications
- Bachelor’s degree or equivalent required.
- B2+ English proficiency with strong verbal and written communication skills for effective collaboration in a general environment.
- 1–2 years of billing experience required; 2+ years of Accounts Receivable experience preferred.
- Knowledge of Oracle Accounts Receivable systems and processes is a plus.
- Proficient in Microsoft Office applications.
- Strong organizational and multitasking skills, with the ability to work effectively in a fast-paced environment.
- Demonstrated leadership, initiative, problem-solving, and time management abilities, with a proven capacity to meet deadlines.
- Ability to read and interpret safety standards, operating procedures, maintenance instructions, and process documentation.
- Excellent active listening and customer service skills.
- Strong presentation and communication skills, with the ability to effectively share information in one-on-one and small group settings.