Descartes Systems Group is a fully remote opportunity based in Colombia, serving a general customer base with cloud-based TMS platform support. The role focuses on diagnosing issues, managing customer cases end-to-end, and collaborating with cross-functional teams to resolve escalations.
Applicants should have a STEM degree and 3–5 years in cloud/SaaS technical support, plus excellent English skills and strong analytical abilities. Remote with after-hours support may be required.
📌 Remote SaaS Tech Support Specialist (Colombia)
🏢 Descartes Systems Group
📍 Colombia
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