Media Marketing Client Ops Senior Analyst

Published about 2 months ago Bogota, Colombia

Entry Hybrid Regular

What we are looking for

We are looking for a Senior Client Operations Analyst to join our team and support the financial and operational management of client accounts within a dynamic media and advertising environment.

This role combines Finance, Client Operations, and Media, so we are looking for someone with a strong financial background who also has previous experience or working knowledge of the media / digital advertising industry.

The idóneo candidate is analytical, highly organized, client-oriented, and comfortable managing multiple stakeholders, processes, and priorities in an international environment.

Responsibilities

What will you do?

- Manage and coordinate financial and operational processes for client accounts.
- Support billing, invoicing, payments, reconciliations, and financial reporting activities.
- Work closely with Finance, Media, Operations, and Client teams to ensure accurate and timely execution of processes.




- Act as a key point of contact for clients, managing inquiries, follow-ups, and operational requests.
- Review financial information and identify discrepancies, risks, and opportunities for improvement.
- Support processes related to media billing, media spend, campaign-related financial information, and client reporting.
- Monitor deadlines, deliverables, and SLAs to ensure operational excellence.
- Analyze large volumes of data and prepare reports using Excel.
- Coordinate with multiple stakeholders across different markets and teams.
- Identify process improvements and proactively propose solutions.
- Ensure accuracy and quality across all financial and operational deliverables.

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📌 Media Marketing Client Ops Senior Analyst (Bogotá)
🏢 Publicis Global Delivery
📍 Bogotá