Requirements

Colombia

Head of Support – Bogotá, Colombia (National)

Organization

- Geneva Call

Posted 4 Nov 2026 Closing date 18 Nov 2026

Department: Funding and Services

Duty station: Bogotá, Colombia

Contract type: full-time (100%)

Contract duration: 1 year (renewable)

Direct report: Country Director

Grade: Head of (In country)

*Only Colombian citizens or candidates possessing a valid Colombian working permit will be considered.

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups and De Facto and/or Provisional Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Why this role?

Geneva Call is seeking a highly qualified and experienced Head of Support for Colombia. Under the supervision of the Country Director (CD) and the technical supervision of functionals lead in HQ, the Head of Support is accountable for efficient management of all support functions: Finance, HR, IT, Donor Relations, Procurement, Administration, and Logistics. The position holder is accountable for compliance with local legislation and Geneva Call’s policies and procedures.

Work Relations

The Head of Support reports to the Country Director (CD), with technical line management from the Head of Finance and the Head of HR.



S/he line manages the functional focal points in the country: the Finance Coordinator, HR Officer, and Administrative Officer. S/he communicates and coordinates between the field and HQ and serves as the first point of contact for the Country Director and the local Senior Management Team on all matters related to the support functions. S/he also networks with Heads of Support from other organisations in the country.

Duties And Responsibilities

Finance

- Lead the development of annual country and project budgets and donor financial reports, submitting them to the Country Director (CD) for review and approval.
- Identify and report on financial trends, working collaboratively with the CD to produce options, scenarios and corrective action plans that ensure the ongoing financial stability of the Country Program.
- Oversee all financial accounting matters, including maintenance of the general ledger, balance sheet, receipts, payments and payroll requirements, as well as the monthly accounts closing process, ensuring HQ deadlines are met.
- Oversee the cash flow requirements of the program, liaising with Geneva Call HQ to facilitate cash transfers; manage the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigating strategies.




- Oversee the financial management of partner delivery contracts and lead on audit matters.

Human Resources

- Resolve HR matters in coordination with the HR team, promoting good management practices and the Code of Conduct; ensure compliance with Geneva Call’s Code of Conduct and policies, and participate in investigations.
- Develop and manage the country HR team, in collaboration with the HR Coordinator at HQ, and develop management capacity at country level.
- Manage in-country performance management, ensuring managers set objectives and complete mid-year and year-end reviews with their team members; build managers’ capacity and ensure the process is followed.
- Manage and review the payroll reporting cycle for national staff, ensuring issues are flagged and followed up on in a timely manner and payroll deadlines are met; develop, monitor and review the national HR framework to ensure compliance with local legislation, based on legal advice.
- Ensure duty of care in country, in close collaboration with the global focal point at HQ; maintain the completeness of the staff database on a monthly basis; ensure smooth joiner and leaver processes in alignment with the general process; participate in monthly HR global connects; implement new policies and processes and engage in annual HR projects and priorities, in collaboration with HQ.

IT

- Supervise the need assessment and management of the procurement of IT assets following the guidance of the Head of IT at HQ.
- Ensures the correct usage of the IT systems.

Donor Relations

- Ensures organizational policies, procedures, and pra

📌 Head of Support – Bogotá, Colombia
🏢 Reliefweb
📍 Colombia