A leading multi-site organization is seeking an Operations Manager to lead the strategy and execution of administrative and business support functions, ensuring efficiency, productivity, and sustainability across key areas including billing, accounts receivable, procurement, infrastructure, logistics, distribution, and corporate services. This role will be responsible for driving digital transformation, process automation, and continuous improvement initiatives, ensuring a scalable, cost-effective, and high-performing operation aligned with the organization's strategic objectives.
Education
Required
- Bachelor's degree in:
- Industrial Engineering
- Business Administration
- Economics
- Administrative Engineering
- Production Engineering
- Or related fields
Preferred
- Specialization or Master's Degree in:
- Business Administration (MBA)
- Operations Management
- Supply Chain Management
- Financial Management
- Digital Transformation
- Logistics and Supply Chain
- Project Management
Experience
Required
- More than 10 years of experience leading operational, administrative, and support functions.
- Minimum of 5 years in senior management roles with national or regional scope.
- Proven experience leading cross-functional teams.
- Strong track record in budget management, financial control, and cost optimization.
- Experience leading organizational transformation and continuous improvement initiatives.
Preferred
- Experience within the following industries:
- Retail
- Logistics and Distribution
- Healthcare
- Consumer Goods (FMCG)
- Multi-site Operations
- Shared Services Centers
Technical Knowledge
- Financial Management
- Billing and revenue cycle management.
- Accounts receivable and collections management.
- Budgeting and financial control.
- Financial planning and forecasting.
- Profitability analysis.
- Financial and operational KPI management.
- Operational Management
- Strategic sourcing and procurement.
- Vendor management and negotiations.
- Logistics and distribution operations.
- Inventory management.
- Facilities and infrastructure management.
- Contract administration.
- Demand planning.
Transformation & Continuous Improvement
- Lean Management.
- Six Sigma.
- Project Management.
- Process Automation.
- Business Process Management (BPM).
- Robotic Process Automation (RPA).
- Digital Transformation.
Technology
- ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).
- Power BI.
- Advanced Microsoft Excel.
- Microsoft Power Platform.
- Data Analytics and Reporting Tools.
Languages
English: Upper Intermediate to Advanced (B2-C1)
Ability to:
- Lead meetings with international stakeholders and regional teams.
- Develop executive reports and presentations.
- Participate in integral and regional strategic initiatives.
- Collaborate effectively with corporate and headquarters teams.