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RESUMEN DE POSICIÓN
Atención a clientes para proceso de liquidación de sueldos, asegurando el cumplimiento en tiempo y forma de las tareas asociadas, siendo la persona encargada de tener contacto directo con ellos.

RESPONSABILIDADES

- Responsable de la ejecución de la liquidación de sueldos oncycle y offcycle de los clientes asignados, cumpliendo con los estándares de calidad y el tiempo asignado.
- Responsable de la actualización de los manuales de procedimientos asignados a su área.
- Participación en juntas diarias con sus leads para la planeación de la operación de sus clientes.
- Participación en juntas semanales con clientes y leads para la planeación de la operación.
- Gestionar tickets para resolución de dudas e inquietudes de los clientes con apoyo de sus leads.
- Velar por el cumplimiento de los horarios asignados según calendario.
- Ejecutar informes de control/validaciones requeridas.

CALIFICACIONES REQUERIDAS

- Experiencia en el área y funciones similares.
- Conocimientos y habilidades específicas y actualizadas en nómina de Costa Rica (excluyente).
- Deseable conocimiento y experiencia en SAP HCM PY.
- Deseable manejo de inglés avanzado
- Manejo de Excel intermedio-avanzado.
- Actitudes y habilidades: Orientación al cliente, comunicación eficaz, excelente actitud servicio, trabajo en equipo, autonomía e iniciativa.

About ADP

A little about ADP:



We are a comprehensive integral provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.
To protect confidentiality and ensure a fair process, candidates may not use recording devices including but not limited to AI assisted tools to record or transcribe at any stage.
Beware of hiring scams. ADP will never request money, nor ask you to purchase equipment or services as part of our hiring process or ask you to submit personal information via text message when applying for a job at ADP. ADP email addresses end in @adp.com. To learn more, click here.

📌 Analista de Nomina Senior (Bogotá)
🏢 Adp
📍 Bogotá