Provides guidance and direction to the Repair Technician group. Manages team efforts to repair and test mechanical and electro-mechanical assemblies and sub-assemblies. Ensures team has the required drawings, sketches, wiring diagrams and written and oral instructions to understand and perform repair and/or test activity. Ensures work meets established technical, product and quality requirements.
- Provides day-to-day, frontline supervision for an assigned team of Repair Technicians.
- Allocates assignments, establishes work priorities and monitors performance.
- Supervises team activity, including that associated with: Identification, isolation and correction of product malfunctions.
- Product and equipment disassembly, cleaning and refurbishment.
- Generation and maintenance of test reports, logs, documentation and test equipment.
- Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate.
- Communicates, implements and supports process change initiatives as directed by management.
- Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution.
- Ensures compliance with company policies, ESD, quality and safety requirements.
Required Qualifications
- Bachelor's Degree or equivalent work experience required.
- Typically has 4-6 years of experience in Repair Technician.
- Fluent business English skills (Written and spoken).