Truelogic Software LLC is seeking a customer-service-oriented Service Desk Analyst to provide technical support to users remotely. This role requires strong technical knowledge, excellent communication, and a commitment to high customer satisfaction.
You will diagnose and resolve issues via phone, email, or chat, maintain thorough ticket documentation, and ensure timely resolution while adhering to SOPs. A dedicated home office setup and reliable internet are expected for this fully remote
📌 Remote IT Service Desk Analyst (Bogotá)
🏢 Truelogic Software
📍 Bogotá
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