Company Description HirebizMed is a leading provider of experienced Medical Virtual Assistants for healthcare professionals, helping practices manage increasing workloads and staffing challenges. The company supports clinicians by reducing administrative backlogs and improving access to ongoing patient care.

HirebizMed’s teams assist with tasks such as appointment setting, care follow-ups, medical records management, insurance verification, billing inquiries, coding, and other office functions. By outsourcing these responsibilities, healthcare professionals can save time and resources while focusing on delivering quality care to patients. HirebizMed is based in Sunny Isles Beach, Florida, and serves clients through multiple communication channels and social platforms.

Role Description The Bilingual Medical Virtual Assistant will support healthcare professionals by handling appointment scheduling, patient follow-up calls and messages, and coordination of ongoing patient care.

Responsibilities include managing medical records, verifying insurance information, processing billing inquiries, and assisting with basic coding and documentation tasks. The role also involves maintaining accurate patient information, communicating effectively in English and another required language, and following established protocols for privacy and data security. The assistant will collaborate with clinical and administrative teams to ensure timely, efficient support for patients and providers.

Spanish Bilingual – Virtual Assistant

Full-Time | Permanent | Work From Home

We are looking for a Spanish Bilingual Virtual Assistant who can provide administrative, patient support,



and executive assistance to our healthcare clients.

The idóneo candidate must be fluent in Spanish and English, organized, detail-oriented, and able to handle different tasks while providing good customer service.

Responsibilities

1. Patient Follow-Up

Contact patients for follow-up after their medical visits.

Conduct patient satisfaction follow-ups to check their experience and address concerns.

Follow up with patients after hospital discharge to check their condition and provide support.

Document patient responses and update records accurately.

2. Executive Assistant (EA) Support

Provide administrative support to the Field Business Development (BD) team.

Assist executives with daily tasks, scheduling, and other administrative needs.

Help prepare reports, organize information, and manage documents.

Coordinate with team members to ensure tasks are completed on time.

3. Clinical Chart Review and Quality Assurance

Review patient medical charts to check if information is complete and accurate.

Check medical records for missing information or errors.

Follow the required guidelines and quality standards.

Report any missing or incorrect information to the appropriate team.

Qualifications

Fluent in Spanish and English, both written and verbal.

Good communication and customer service skills.

Strong attention to detail and organizational skills.

Able to handle multiple tasks and manage time well.

Willing to learn and follow company processes.

Healthcare or medical administrative experience is an advantage.

Work Setup

Full-time and permanent position.

Work from home.

- EST shift, supporting US healthcare clients.

📌 Bilingual Medical Virtual Assistant (Colombia)
🏢 HirebizMed
📍 Colombia