JOB TITLE: Bilingual Consultation Specialist (Immigration Sales) – U.S. Immigration Law Firm
Location: Bogotá or Medellín, Colombia
Workplace type: On-site (some positions may be hybrid or remote, depending on the client firm)
Employment type: Full-time
Schedule: Monday to Friday, U.S. business hours (Eastern or Central Time)
ABOUT US
Coranza Growth Partners connects top bilingual talent in Colombia with U.S. law firms. We are hiring Consultation Specialists for U.S. immigration law firms that help families and individuals with cases such as family-based petitions, adjustment of status, waivers, removal defense, asylum, VAWA, U visas and T visas.
ABOUT THE ROLE
As a Consultation Specialist, you meet with potential clients who have already been qualified and booked by the intake team. You lead the case evaluation, review the client's situation and documents, explain the attorney's recommended path, fees and payment options, and guide the client to sign the retainer agreement. This is a client-facing sales role with a strong focus on trust, clarity and ethics.
You do not give legal advice: you work closely with the attorneys, who make all legal decisions.
RESPONSIBILITIES
- Conduct case evaluation consultations by phone, video or in person, in English and Spanish
- Review each client's immigration history, documents and intake notes before the consultation
- Present the attorney's recommended service, scope, fees and payment plans clearly and honestly
- Answer questions, handle objections with empathy and help clients make an informed decision
- Close retainer agreements and collect initial payments or set up payment plans
- Follow up with clients who did not sign, within the firm's follow-up cadence
- Coordinate with attorneys and paralegals on case details and hand off signed clients smoothly to the legal team
- Keep the CRM accurate: consultation outcome, deal stage, notes,
fees quoted and next steps
- Meet weekly and monthly goals for consultations held, conversion rate and signed retainers
- Give feedback to the intake team on lead quality to improve the overall process
- Protect client confidentiality at all times
REQUIREMENTS
- 2+ years of experience in consultations, closing or intake for a U.S. immigration law firm (required)
- Solid knowledge of U.S. immigration options (family-based petitions, adjustment of status, consular processing, waivers, removal defense, asylum, VAWA, U and T visas, DACA, TPS)
- Proven track record meeting or exceeding sales or conversion goals (please include numbers in your CV)
- Advanced English (C1) and native or fluent Spanish
- Excellent communication, active listening and objection-handling skills
- Professional, ethical and empathetic approach with clients in sensitive situations
- Organized and comfortable with CRMs, payment systems and daily and weekly KPIs
PREFERRED
- Law degree or studies in law (abogado/a), political science or related fields
- Experience with HubSpot, Clio, Lawmatics, Filevine, Salesforce, LawPay or RingCentral
- Experience leading or coaching a small sales or intake team
WHAT WE OFFER
- Full-time, formal employment contract in Colombia with all legal benefits
- Competitive base salary plus performance-based commissions or bonuses
- Paid training on the firm's services, fees and systems
- Growth opportunities into team lead and sales management roles
- The chance to make a real difference for immigrant families
HOW TO APPLY Apply through this posting or send your CV in English to
[email protected] and
[email protected] with the subject "Consultation Specialist – [Your Name]". Please include your English level, your city, your years of experience at U.S. immigration law firms and your best conversion or sales results.
Lugar de trabajo: Empleo presencial
📌 Bilingual Consultation Specialist (Immigration Sales) – U.S. Immigration Law Firm (Envigado)
🏢 Coranza Growth Partners
📍 Envigado