This is a remote position.

Remote Bilingual Personal Injury Legal Assistant – International

About Us

We are a fast-growing legal support and consulting company that partners with personal injury law firms across the United States. Our team provides administrative, operational, and case management support that helps law firms improve efficiency, streamline workflows, and provide exceptional service to their clients.

By combining legal industry expertise, technology, and highly skilled professionals, we serve as an extension of our clients’ legal teams. Our mission is to help personal injury law firms operate more efficiently so they can focus on advocating for their clients.

Position Overview

The Bilingual Personal Injury Legal Assistant will provide administrative and case support to attorneys, paralegals, and case managers handling personal injury matters.

The idóneo candidate will have hands-on experience working in a personal injury law firm and understand the day-to-day processes involved in managing personal injury cases. This role requires excellent organization, attention to detail, communication skills, and the ability to manage multiple priorities in a fast-paced remote environment.

The successful candidate will be proactive, dependable, resourceful, and comfortable working independently while collaborating with legal professionals supporting U.S.-based personal injury law firms.

Key Responsibilities

Personal Injury Case Support

- Provide daily administrative and case support to attorneys, paralegals, and case managers.
- Maintain accurate and organized electronic case files.
- Review, organize, and upload medical records,



billing statements, police reports, insurance information, and other case-related documentation.
- Track case deadlines, treatment updates, records requests, and outstanding documentation.
- Prepare case summaries, timelines, chronologies, and other supporting documentation.
- Assist with pre-litigation case management and case progression.
- Update and maintain accurate case information in the firm’s case management system.
- Monitor case tasks and follow up on outstanding items to help keep cases moving forward.

Medical Records & Provider Coordination

- Request medical records and billing from healthcare providers and medical facilities.
- Follow up on outstanding or incomplete records and billing requests.
- Request police reports, insurance information, and other supporting documentation.
- Communicate with medical providers regarding missing or incomplete documentation.
- Review records and documentation for accuracy and completeness.
- Maintain organized medical records and billing within the case management system.

Insurance & Claims Support

- Gather and organize insurance and claim information.
- Communicate with insurance companies and adjusters as directed by the legal team.
- Track claim-related correspondence, documents, and updates.




- Assist case managers and attorneys with documentation needed for settlement and demand preparation.
- Maintain accurate records of insurance information and claim status.

Client Communication

- Communicate professionally and compassionately with personal injury clients in both English and Spanish.
- Gather case information and provide updates as directed by the legal team.
- Respond to routine client questions and concerns.
- Escalate issues to attorneys, paralegals, or case managers when appropriate.
- Maintain professional and positive relationships with clients throughout the case.
- Protect confidential client and case information at all times.

Administrative & Document Support

- Manage calendars, appointments, deadlines, and assigned tasks.
- Schedule client meetings, consultations, medical appointments, and other case-related appointments.
- Monitor emails and ensure timely follow-up.
- Coordinate communication between clients, attorneys, case managers, medical providers, and insurance representatives.
- Draft, proofread, edit, and format legal correspondence and case-related documents.
- Prepare letters, forms, requests, and other case documentation.
- Perform quality control reviews to ensure case files and documents are complete and accurate.

Requirements

- Previous experience working in a personal injury law firm is required.
- Minimum of 1 year of experience as a Legal Assistant or in a related personal injury legal support role.
- Fluent in both English and Spanish, written and verbal.
- Strong understanding of perso

📌 Bilingual Legal Assistant *INTERNATIONAL* (Colombia)
🏢 Corvia Consulting
📍 Colombia