SoftServe in Colombia is seeking a hands-on cloud operations specialist to provide L1–L2 support for Databricks and AWS within our GSU ecosystem. You will own day‑to‑day operational support, help keep critical applications healthy, and use AI‑assisted practices to improve troubleshooting.
Responsibilities include monitoring jobs and pipelines, incident resolution within SLAs, collaborating with product teams, and building automation and knowledge resources to reduce manual work.