Picnic in Bogotá is seeking a Customer Success/Account Manager to serve as the primary contact for SMB/Enterprise clients and drive data-informed growth. You will analyze data, report on KPIs, and manage complex relationships with cross-functional collaboration across Product, Operations, and Tech.
This role emphasizes retention, expansion, and strategic planning. The adecuado candidate brings at least one year of CS/AM experience, strong problem-solving, and an excellent service mindset with top