Visa is seeking a Sr. Manager, WFM Tools and Governance to establish the standards, controls, and technology foundation for Workforce Management. This role ensures consistent WFM practices across lines of business and advances the tools, automation, and AI capabilities required to support forecasting, capacity planning, real-time management, and workforce optimization.
The Sr. Manager will own WFM governance, SOPs, audits, and change controls, partnering with WFM, the AI-Driven Command Center,