TripleTen, an award-winning online tech school, is seeking an Escalations Specialist to join our LATAM team. You will manage and de-escalate high-friction student issues, protect the company's reputation, and coordinate with internal teams to deliver timely resolutions.
This remote, full-time role offers a 600 USD gross monthly base plus KPI-based bonuses, with a 9am to 19pm Mex time UTC -6 (1 hour for lunch).