SupportYourApp is seeking a Customer Support Consultant to deliver excellent email support for a Spanish tire retailer, working remotely from Medellín. You will manage order changes, refunds, tracking, and proof of payment while maintaining high quality using Freshdesk.
Applicants should have Spanish and English proficiency (C1+), at least 12 months in customer support, and a proactive, detail‑oriented approach. This role offers USD compensation and a fully remote, international environment.