ATAIN is a multinational BPM, Technology and Digital Services company operating in Colombia. The role focuses on maintaining an optimal staffing system through live control, adequate planning and historical follow-up.
Key responsibilities include generating and publishing reports, creating templates, coordinating with end-user clients, and designing new MI reporting modules while meeting SLAs and ensuring adherence to staffing controls.
📌 Real-Time WFM (Medellín)
🏢 Atain
📍 Medellín
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