Description and Requirements

The Billing & Cash Applications team is part of the Order-to-Cash process and supports billing operations across LATAM. The team is highly operational, focusing on ensuring accurate invoice issuance, timely delivery of documentation to customers, follow-up on billing inquiries, and coordination with internal stakeholders to resolve invoicing issues. The intern will primarily support Billing activities while gaining basic exposure to Collections and Accounts Receivable processes.

Key Responsibilities

- Support billing and rebilling processes.
- Send invoices and related documentation to customers.
- Follow up on customer requests and billing-related inquiries.
- Assist in reviewing and validating information to ensure billing accuracy.
- Monitor pending cases and coordinate with internal teams for resolution.
- Support operational controls and reporting activities within the Billing area.
- Maintain documentation and records up to date.
- Identify errors, outstanding items, or situations requiring escalation.




- Provide general support to the Billing team according to operational needs.

Mandatory Qualifications

- Final-year student or recent graduate in Accounting, Finance, Business Administration, or a related field.
- Intermediate English, with the ability to understand and respond to business emails.
- Intermediate Excel skills.
- Basic knowledge of accounting and financial processes.
- Availability to work onsite according to business needs.

Preferred Qualifications

- Basic knowledge of Billing and Accounts Receivable processes.
- Basic SAP knowledge or experience.
- Previous customer service experience.
- Familiarity with Excel for data analysis and information management.

Key Competencies

- Proactivity and strong sense of urgency.
- Learning agility and adaptability.
- Strong communication skills.
- Customer-oriented mindset.
- Organization and follow-up skills.
- Attention to detail.
- Teamwork and collaboration.
- Ability to manage multiple tasks and priorities simultaneously.

📌 Practicante SENA de Facturación (Bogotá)
🏢 Lenovo
📍 Bogotá