PayJoy is seeking a Quality Associate BOT to own the QA review of the company's conversational BOT interactions.
You will audit bot-handled conversations end to end, verify tag accuracy and resolution outcomes, document findings with evidence, and track improvements through releases to ensure fixes land as intended.You will collaborate with cross-functional teams, participate in calibration sessions, and monitor for issues in bot flows, staying current with changes to the bot and scorecard.
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📌 Bot Qa Auditor — Conversational Ai Quality Specialist (Bogotá)
🏢 StartX
📍 Bogotá